**Nav & Co 30-Day Return Policy**

At Nav & Co, we strive to ensure your satisfaction with every purchase. If for any reason you are not entirely satisfied with your Nav & Co product, we offer a hassle-free 30-day return policy. Please review the following guidelines:

1. **Eligibility:** - Returns are accepted within 30 days from the date of delivery. - Products must be in their original condition, unused, and undamaged. - Original packaging, tags, accessories, and documentation must accompany the return.

2. **Exclusions:** - Certain items may not be eligible for return due to hygiene reasons or other restrictions. Please refer to the product description or contact customer service for clarification. - Customized or personalized items may not be eligible for return unless there is a defect in materials or workmanship.

3. **Return Process:** - To initiate a return, please contact our customer service team sales@navbagco.com within the 30-day period. They will provide you with instructions and a return authorization (RA) number if applicable. - Pack the item securely in its original packaging, including all accessories and documentation. - Clearly mark the RA number on the outside of the package. - Ship the item back to us using a trackable shipping method. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

4. **Refunds:** - Once we receive and inspect the returned item, we will process your refund promptly. - Refunds will be issued to the original form of payment. - Please allow up to 14 business days for the refund to reflect in your account, depending on your payment provider.

5. **Damaged or Defective Items:** - If you receive a damaged or defective item, please contact us immediately for assistance. - We may require photographic evidence of the damage or defect to expedite the resolution process.

6. **Customer Satisfaction Guarantee:** - Your satisfaction is our priority. If you have any concerns or questions regarding your purchase or our return policy, please don't hesitate to contact us. Our customer service team is here to assist you.Nav & Co reserves the right to refuse any returns that do not meet the above criteria or if the return policy is abused. This return policy is subject to change without prior notice.

Thank you for choosing Nav & Co. We appreciate your business!

At Nav & Co, safeguarding your privacy is a responsibility we take very seriously. If you have any questions, concerns, or inquiries regarding our Privacy Policy or how we handle your personal information, please don't hesitate to reach out to us.

sales@navbagco.com

Your trust is paramount, and we are committed to ensuring transparency and clarity in our data practices. Our dedicated team is here to address any queries you may have and provide assistance promptly. You can contact us via email at sales@navbagco.com, or by mail at P O Box 270 Cloverdale WA Australia 6985.

Your privacy matters to us, and we value the opportunity to address any concerns you may have regarding the protection of your personal information.

**Nav & Co Terms and Conditions**

By accessing or using any services provided by Nav & Co, you agree to be bound by the following terms and conditions:

1. **Use of Services:** Our services are provided for personal, non-commercial use only. You may not use our services for any unlawful or unauthorized purpose.

2. **Intellectual Property:** All content included on our website, products, and services, including text, graphics, logos, images, and software, is the property of Nav & Co and is protected by copyright and other intellectual property laws.

3. **User Conduct:** You agree to abide by all applicable laws and regulations and to respect the rights of others when using our services. You may not engage in any conduct that is harmful, offensive, or disruptive.

4. **Disclaimer of Warranties:** Our services are provided on an "as is" and "as available" basis without any warranties of any kind. We make no guarantees regarding the accuracy, reliability, or availability of our services.

5. **Limitation of Liability:** Nav & Co shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.

6. **Indemnification:** You agree to indemnify and hold Nav & Co harmless from any claims, losses, damages, liabilities, and expenses (including attorneys' fees) arising out of or in connection with your use of our services.

7. **Governing Law:** These terms and conditions shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

8. **Changes to Terms:** Nav & Co reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

If you have any questions or concerns about these terms and conditions, please contact us at sales@navbagco.com

We're working hard like you!

Orders will be fulfilled within 3 (three) days. Collection from depot is business days only. Please take this into account when ordering.

Current estimates are 8-13 business days (usually less) from our HQ in Perth to the East Coast.

Express Post is available for a flat rate fee,available at checkout.