Shipping policy
Processing Time
Orders are typically processed and dispatched within 1–3 business days (Monday to Friday, excluding public holidays).
Once your order has been shipped, you'll receive a confirmation email with tracking details.
Shipping Destinations & Rates
We currently ship to Australia, New Zealand, the United States, United Kingdom and selected international destinations.
If your country is not available at checkout, please contact us at admin@navbagco.com.
Australia
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Standard Shipping: FREE
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Express Shipping: $9.95 AUD
New Zealand
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Standard Shipping: Calculated at checkout
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Express Shipping: Calculated at checkout
United States
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Standard Shipping: Calculated at checkout
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Express Shipping: Calculated at checkout
Typical delivery estimates:
Standard
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East Coast: 9–12 business days
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West Coast: 8–11 business days
Express
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East Coast: 6–8 business days
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West Coast: 5–7 business days
Please note that delivery times are estimates only and may vary.
United Kingdom & Other International Destinations
Shipping rates are calculated at checkout based on destination and order size.
Tracking
All orders include tracking.
Tracking details will be emailed once your order has been dispatched.
International Orders
For international orders, customs duties, taxes and import fees may apply.
These charges are determined by the destination country and are the responsibility of the recipient.
Nav & Co is not responsible for delays caused by customs processing or local postal services.
Shipping Address
Please ensure your shipping address is correct at checkout.
If you need to update your address, contact us as soon as possible at admin@navbagco.com.
Nav & Co cannot be responsible for parcels sent to an address entered incorrectly during checkout.
Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us within 7 days of delivery or the expected delivery date.
We'll work with the shipping carrier to help resolve the issue as quickly as possible.
Contact
If you have any questions regarding shipping, please contact:
or send us a message on Instagram:
@navbagco